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SAP Solution Manager → SAP Cloud ALM

Transform your SAP ALM. Keep control of what matters.

Move from Solution Manager to SAP Cloud ALM with a clear plan. Preserve the change controls, history and integrations your business relies on.

Discuss your transition See the packages
—days left
31.12.2027SolMan 7.2 mainstream maintenance ends
Our expertise

Four ways to move your SAP ALM forward.

Specialized consulting, integration solutions and intelligent automation for your SAP landscape.

01 / TRANSITION

Solution Manager → Cloud ALM

Readiness, transition packages and targeted fit/gap.

Explore transition → 02 / PRODUCTS

Connected ALM ecosystem

Process and document integration offerings.

Explore products → 03 / AUTOMATION

AI-assisted delivery

Practical acceleration with consultant oversight.

Explore AI → 04 / SERVICES

Implementation & Operations

Monitoring, integration, support and advisory.

Explore services →
Start here

An estimate from your Readiness Check, without touching your system.

SAP Readiness Check for SAP Cloud ALM is free and runs on your SolMan. Send us the export and we return a scoped estimate per package.

STEP 1 · YOU

Run the Readiness Check

Install the data collector on SolMan 7.2 and upload the results in SAP for Me. We guide you through the prerequisites.

STEP 2 · YOU

Send us the export

  • The ZIP: Word report and capability lists
  • ChangeReqManagement.xlsx
  • Answers to 10 intake questions (ITSM, approvals, tools, compliance, dates)
STEP 3 · US

Get your estimate

  • Fit/gap register for every capability you use
  • Recommended package bundle
  • Effort per package in S / M / L bands, with the drivers
  • Risk list: roadmap items, custom logic, volumes
Transition packages

One core package. Three add-ons for what SAP's path leaves out.

Every project starts with the Core transition. The add-ons are picked from the gaps found in the assessment and can run in parallel or later.

Readiness assessment→1 · Core→2 · Gaps (parallel)→3 · Customization→4 · Integrations→Run / AMS
01
Core · always included

Standard Transition

End-to-end delivery of SAP's official transition path: assessment, tenant and landscape setup, Selective Data Transfer, Deployment Management in place of ChaRM, Operations, cutover and hypercare.

Fixed scope
Scope, phases and deliverables

Scope

  • Readiness & scopingUsage inventory, fit/gap, SDT scope, cutover calendar
  • Tenant & landscapeProvisioning, IAS/IPS roles, Cloud Connector, managed systems, LMS
  • Solution documentationSDT: process hierarchy, libraries, process content, test cases
  • Projects & requirementsFocused Build / project WBS mapped to requirements, user stories, features
  • Change & deploymentFeatures, TMS / CTMS / gCTS, release planning, quality gates
  • OperationsHealth, Integration & Exception, Job & Automation, Real User and Business Process Monitoring

Deliverables

  • Readiness and fit/gap report
  • Target design: landscape, roles, solution, change, operations
  • Configured Cloud ALM tenant
  • SDT execution log and traceability reports
  • Cutover plan and go-live sign-off
  • Training material and admin runbook

Not in this package

  • ITSM, custom ChaRM logic, history, BPCA/TBOM → Package 2
  • Custom approval workflows → Package 3
  • Third-party tool integrations → Package 4
01AssessReadiness Check, fit/gap, scope
02DesignLandscape, roles, change flow, monitoring
03BuildTenant, connectivity, configuration
04TransferSDT runs, WBS import, verification
05CutoverFreeze SolMan, go-live, training
06HypercareStabilise, hand over, optional AMS
02
Beyond SAP scope

Gap Closure

Everything SolMan does today that has no SAP-provided path to Cloud ALM. One module per gap found in the assessment.

Modular
Modules
SolMan capabilitySAP pathOur module
IT Service ManagementNot in scopeITSM relocation to ServiceNow, Jira Service Management or other; ticket migration; Cloud ALM alerts into the ITSM tool
Custom ChaRM developmentsNot plannedReverse-engineering of Z-flows, BAdIs and reports; decision per item
ChaRM historyNot transferredAudit-ready archive of change documents, cycles and transport logs
BPCA / TBOMNot plannedChange-impact approach with Cloud ALM test traceability
Test automationPer scenarioTricentis integration; re-recording plan for CBTA and others
Dashboards and historyNot transferredRebuild in Cloud ALM Analytics or SAC
Job ManagementNot transferredJob inventory and Job & Automation Monitoring setup
SolMan itself—Decommissioning: retention, cleanup, shutdown plan
03
Extended scope

Process Customization

SAP Cloud ALM Features provide standard change and deployment execution, but are not a one-to-one replacement for ChaRM. For additional change types, custom statuses, approval paths and differentiated workflows, we design governance in ServiceNow, Jira or Azure DevOps and integrate it with Cloud ALM Features and deployment status.

Workshop-scoped
What we tailor

Change & deployment

  • Map ChaRM change types (normal, urgent, administrative, defect) to Cloud ALM Features and external workflow records
  • Additional approval chains, custom statuses and segregation of duties in ServiceNow, Jira or Azure DevOps where needed
  • Connect external governance approvals to Cloud ALM feature and deployment gates using supported APIs
  • Define field mapping, status ownership, release calendar and freeze periods across both tools

Automation

  • Approval orchestration in external workflow tools or SAP Build Process Automation when technically appropriate
  • Email and Teams notifications on status changes
  • Role-based entry points in SAP Build Work Zone
  • Mass operations through the Cloud ALM APIs

Governance

  • Change KPIs: lead time, failure rate, gate violations
  • CAB and audit dashboards
  • Audit evidence pack: who approved what, and when
  • Scope set in 3–5 workshops: keep, simplify or drop each flow
04
Integrations

Tool Integrations

For teams whose change or ITSM process lives outside SAP. SAP Cloud ALM Features manage SAP-side change and deployment execution. ServiceNow, Jira or Azure DevOps can manage richer change types, statuses and approval processes, with agreed status mapping and integration between tools.

Per connector
Use cases by tool
Use caseServiceNowJiraAzure DevOps
Change request / story → Cloud ALM feature✓✓✓
Approval in your tool releases the Cloud ALM gate✓✓✓
Deployment and transport status back to the ticket✓✓✓
Cloud ALM alerts → incident or work item✓✓✓
CI/CD pipeline triggers (gCTS, CTMS, BTP)n/aoptional✓
Requirements and tasks syncoptional✓✓

How we build it

  • Cloud ALM public APIs and event subscriptions
  • SAP Integration Suite or Build Process Automation as middleware
  • Native SAP integrations where they exist
  • On top of a partner connector you already license

Deliverables

  • Integration design: field mapping, status model, ownership
  • Configured and tested flows
  • Error handling and monitoring of the integration
  • Runbook and handover
AI-assisted delivery

AI-assisted delivery with expert control.

We use supported APIs and automation to accelerate selected assessment, configuration and reporting activities. Every action requires feasibility checks and consultant oversight; the scope and savings are validated during discovery.

Standard
AI-assisted
Fit
All sizes, complex landscapes
S and M profiles, standard ChaRM
Configuration
Consultants, manually
Agents via APIs, consultant approves
Duration
Baseline
Shorter

Agents execute

  • Fit/gap draft from your Readiness Check export
  • Users, groups, roles and notification settings
  • Managed systems and landscape model
  • Review deployment tracks, routes and quality gates
  • Monitoring configuration and alert rules per system
  • SDT runs and reconciliation against SolMan

Guardrails

  • Scoped technical user with minimum roles
  • Dry run on a test tenant before any productive change
  • Every action logged with input, result and approver
  • Read-only access to SolMan
Which bundle fits you

Recommended combinations by SolMan profile.

SolDoc and Test Suite only; standard ChaRM or none

1AI-assisted

Heavy ChaRM with custom flows, no external ITSM

132 for custom logic and history

IT service desk running in SolMan today

12 · ITSM4

Change process already in ServiceNow, Jira or Azure DevOps

14

Full scope: Focused Build, ChaRM, ITSM, monitoring, BPCA

1234in 2–3 waves
Products

Integration solutions for your SAP Cloud ALM landscape.

Specialized integration offerings for SAP Cloud ALM. Delivery and supported capabilities are confirmed through technical discovery.

Scope validated in discovery

CALM2Signavio

SAP Cloud ALM⇄SAP Signavio

Additional process onboarding, hierarchy reconciliation and governance requirements beyond SAP standard integration.

How it works ↓ Scope validated in discovery

SharePoint DMS for Cloud ALM

SAP Cloud ALM⇄Microsoft SharePoint

Explore supported links, metadata and document governance between Cloud ALM and SharePoint.

How it works ↓
Product 01 · CALM2Signavio

From SAP Cloud ALM to Signavio: bring your process content into your design hub.

SAP's standard BPMN integration synchronizes process diagrams from Signavio to Cloud ALM. CALM2Signavio addresses the complementary direction: inventory, map and transfer eligible process hierarchies and custom diagrams from Cloud ALM into Signavio, with controlled synchronization and process ownership. Exact coverage is validated against the APIs and BPMN data available in your tenant.

SOURCESAP Cloud ALMHierarchy · custom processes · BPMN · metadata
→CALM2Signavio
Mapping · diff · validation
TARGETSAP SignavioFolders · diagrams · attributes · governance
SAP standard: Signavio → Cloud ALM (BPMN)   |   CALM2Signavio offering: Cloud ALM → Signavio (assessed scope)

How it works

01 · Discover

Inventory & coverage

Read Cloud ALM process hierarchy, custom processes, diagram availability and external references. Flag missing BPMN, duplicate IDs and unsupported content before any change.

02 · Map

Preview target structure

Translate eligible hierarchy and process metadata into Signavio folders, attributes and diagrams. Produce a dry-run mapping for review.

03 · Transfer

Controlled initial load

Create approved target content through the supported Signavio interfaces, preserving traceability with source references and import logs.

04 · Reconcile

Delta & governance

Detect changes, respect the designated owner and flag conflicts. No automatic overwriting of independently edited diagrams; changes require explicit approval.

Operating modes

  • Migration: one-time bulk onboarding from Cloud ALM to Signavio
  • Transition: periodic delta review during handover of process authorship
  • Signavio-led: after handover, SAP standard Signavio → Cloud ALM sync remains the primary diagram flow

Technical scope & prerequisites

  • Cloud ALM API service access and permission to read the process model
  • Signavio API access and target workspace/folder design
  • BPMN availability check: legacy or SVG-only content may require remediation
  • Dry run, ownership rules, reconciliation report and scoped deployment

Delivery note: This describes the intended solution workflow, not a claim that all use cases are already deployed. API coverage, BPMN portability, Signavio licensing and conflict handling are validated during discovery.

Discuss CALM2Signavio coverageSAP standard integration
Product 02 · SharePoint DMS for Cloud ALM

Link your Cloud ALM documentation with the Microsoft 365 ecosystem.

A governed integration approach for keeping documents in SharePoint while making them discoverable and traceable from SAP Cloud ALM. The supported architecture uses SAP Cloud ALM Document API references and mappings; it does not replace the SAP-managed BTP Document Management Service repository.

SAP SIDESAP Cloud ALMDocument records · URL references · project & process assignments
↔Integration service
Microsoft Graph + Cloud ALM Document API
MICROSOFT SIDESharePoint OnlineFiles · folders · versions · Microsoft 365 permissions

How it works

01 · Connect

Configure access

Authorize a SharePoint site through Microsoft Entra ID and connect the integration service to Cloud ALM APIs using least-privilege credentials.

02 · Map

Define document rules

Map SharePoint folder structure and file metadata to Cloud ALM projects, process hierarchy and document types. Validate the rules in a dry run.

03 · Reference

Publish linked records

For eligible SharePoint files, create Cloud ALM document records with URL references and process/project assignments, without relocating the original binary.

04 · Reconcile

Keep links current

Scheduled checks identify renamed, moved or deleted files. Handle link changes and deletions according to agreed rules and supported API operations.

Flow A · SharePoint → Cloud ALM

  • Files remain in Microsoft 365 under existing permissions and retention policies
  • Cloud ALM receives document entries and SharePoint URL references
  • Mapping and reconciliation preserve traceability to the source file

Flow B · Cloud ALM → SharePoint

  • Review Cloud ALM metadata and document references for reporting or linked-document workflows
  • Any binary extraction or file synchronization requires separate API and licensing validation
  • Cloud ALM native uploads continue using its SAP-managed DMS repository

Important boundary: SAP currently does not support using an arbitrary external SharePoint repository as a direct replacement for Cloud ALM's automatically created SAP BTP DMS repository. This offering targets supported document linking and integration patterns. Scope is subject to technical discovery.

Request a SharePoint integration walkthroughSAP Document API
Not coming from SolMan?

Cloud ALM services for new and existing tenants.

Implementation

Tenant setup and configuration tailored to your processes and landscape, from three-tier connection to the first release.

Monitoring & Operations

Health, integration, job and user monitoring with alerting, so failures surface before the business feels them.

Integration

Cloud ALM connected to your ITSM, DevOps and documentation tools for end-to-end traceability.

Run & Advisory

Ongoing support, health checks and role-based training as SAP ships new Cloud ALM releases.

Who we are

International presence. Specialized SAP ALM expertise.

We help enterprises plan, implement and operate their SAP application lifecycle management. With more than 20 years of SAP ALM experience, we bring expertise in Solution Manager, ChaRM, Focused Build and SAP Cloud ALM.

Our offices in Málaga and Chile, together with our presence in Austin through Diff Consulting, support customers across Europe, Latin America and North America. We work in English, Spanish and Italian.

Talk to our team

Spain

Málaga

SOLMAN365 SL

Latin America

Chile

SOLMAN365 SpA

United States

Austin

With Diff Consulting

Contact

Start with a conversation.

Tell us what you want to achieve. No Readiness Check or technical documents needed to get started. We reply within two working days.

info@alm365cloud.com

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